This policy describes how we collect and process your personal information when you visit our website and use the services offered in it.
The party responsible for your personal data is AliasSmith AB (org nr.556667-2654). All personal data processing takes place in accordance with the EU General Data Protection Regulation.
When you place an order, you agree that we will save and use your information to complete and provide the service that you expect from us; We save information when you visit our website, when you shop with us, when and if you contact us regarding a customer service case by phone, or e-mail.
If you agree on letting us contact you to give you tips on how to use BESO, send you any news regarding BESO products, send special offers or invite you to, in any other way to further strengthen our relationship with you, then we will save your information and contact you by any of the contact details you have provided us.
This information is stored in our database and classified according to the nature of its visit. We use the information to fulfill our obligations to you as a customer, to improve your user experience and to support our marketing and further development of the site, site content and product purchases.
When you shop on the internet you become part of an agreement. To become part of an agreement, you must be 18 years or older. If you are younger, one of your parents must process the purchase for the agreement to apply.
We won´t enquire sensible information, such as religion, gender or political views.
In our website we collect information that is relevant to the nature of our product:
No information is collected before users accept these policies.
Our sites are security protected with encrypted certified SSL pages and thus, in credit/debit purchases, card information is treated securely and confidentially. The payment solution is provided by Stripe, Swish. You can review Stripe Privacy Policies here https://stripe.com/en-se/privacy. Your card details are communicated directly to your bank via Stripe and are never stored with us. In the case of invoice purchases, credit checks are made by Klarna and even then, no sensitive credit information is stored with us. We use appropriate and reasonable security measures to protect the information you provided. As it is not 100% secure to send data online, we also want to point out that you leave your personal information at your own risk.
We take several steps to ensure that data we collect is protected from unauthorized access, alteration, disclosure, or destruction, including the following:
We do not sell or provide our customers’ personal information to any other company for free. To conduct business, we rely on trusted third parties (for example, to distribute packages, retargeting, hosting, site maintenance and payment solutions). Like Budbee, https://www.sendify.se/, Ryska Posten, Swish, Stripe. These are only allowed to handle the tasks in order to carry out assignments from us in the form of personal data assistant.
Should AliasSmith be acquired by or consolidated with another company, personal data will be available for this company or group but will continue to be protected by a personal data policy in accordance with applicable law. We may disclose / distribute relevant information in the event of irregularities (such as fraud, data breaches and the like).
In general, we keep your data only as long as it’s necessary to provide the service or product you requested. If you are a customer who has an account with us, we will keep the data connected to your account until you ask us to destroy it. This is in order to help us remember information about previous interactions with you (for example, records of support service) or in order to comply with our legal and contractual obligations. Ordinarily, if your account is inactive, your data will only be stored so that the account can be reactivated in the future, and your data will not be processed for any other purpose. You can ask us to destroy your data at any time by following the procedures outlined in this policy, but if we do not have certain information about you, it may be impossible for us to provide any products or services to you.
In accordance with General Data Protection Regulation (GDPR) Our visitors, costumers, providers and other stakeholders have the right to:
This right must be required by sending an e-mail to email@example.com and specifying which of this should be applied.
You can reach us at firstname.lastname@example.org or 046-830 98 55. Weekdays at. 10:00-17:00 C.E.T., with lunch closed at 12: 00- 13: 30.
We always try to answer questions related to an order within one hour (weekdays), but it can take up to 48 hours if we e.g. awaiting reply / message from a supplier or post.
© BESO 2020